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By creating your account or signing in, you agree to our Terms & Conditions, Privacy Policy, Telehealth Consent & Cancellations & Refunds.
Sign in with social media or create an account
By creating your account or signing in, you agree to our Terms & Conditions, Privacy Policy, Telehealth Consent & Cancellations & Refunds.
Sire is part of the MOH’s list of direct telemedicine providers.
DISCLAIMER: Sire is a brand under Cloud Clinic which provides healthcare services. Cloud Clinic oversees the overall care of clients. Cloud Clinic is a Singapore registered healthcare institution (HCI) and recognised telemedicine provider. All consultations and medications are provided by Cloud Clinic and its licensed doctors. For further information, refer to our terms of use.
All rights reserved by © 2022 Sire
Same Day Delivery
– Consult before 1pm: Deliver by 10pm
– Consult after 1pm: Deliver by 5pm next day
Next day delivery
– Consult before 1pm: Deliver by 5pm next day
– Consult after 1pm: Deliver by 5pm following day
General delivery policy:
– Delivery days from Mondays to Friday, and up to 12pm on Saturday.
– There are no deliveries on Sundays and PH.
Click here for more details on our delivery schedule.
Follow-up consultation ($12) required in the following scenarios:
– Last consultation was more than 6 months
– Health conditions requiring closer attention
– Change in medications
– Bulk or special orders
Our medical team reserve the rights to request for an early review
Medications
– No refunds after order status is “on delivery”
– Full refund if cancellation is before dispatch
– Any disputes to be raised within 7 days of receipt.
Labs tests
– 50% refund for cancellations within 30 days from payment (including day of payment).
– We are unable to accept cancellations for completed tests.
– Tests may be utilized within 365 days from date of purchase (excl. Semen Analysis)
Consultations
– No refunds after consultations
Ask us anything